Photo by Chris Montgomery on Unsplash
What is telehealth?
Telehealth is the use of video and audio technologies to support long-distance services between providers and their clients. This technology has allowed clients to continue receiving therapeutic services during the COVID-19 pandemic at home, or other private locations without needing to enter an office setting. Sessions are conducted through Google Meet and there is no need to download an app to participate if you are using a desktop or laptop computer. I look forward to returning to in-person sessions when face-to-face contact is less likely to result in transmission of the virus.
What is Google Meet?
Google Meet is a video conferencing product that I use through G Suite to conduct secure, live video sessions. Because I have a business agreement with Google for G Suite, Google Meet for our sessions is HIPAA compliant and secure.
What equipment do I need to join a session?
You’ll need the below to join a Telehealth (online therapy) session with your provider:
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A computer, tablet, or phone.
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An external or integrated webcam.
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An external or integrated microphone.
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An internet connection with a bandwidth of at least 10 MBPS. We recommend an Ethernet cable over Wifi when possible to ensure you receive the best possible connection through your internet provider. You can check your internet speed here.
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Shut down all background applications to ensure Telehealth receives the majority of your internet’s bandwidth, especially applications that use your camera.
Do I need to have a Google Account?
You don't need a Google Account to participate in Meet video meetings if you’re using a Desktop or Laptop.
If you want to join a meeting with your phone or other mobile device, you will need to download and use the Google Meet app or be signed into a Google or Gmail account.
How do I join our session?
Join a video meeting with a meeting link
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Open the chat message or email with the meeting link > click the meeting link.
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Click Ask to join.
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When someone in the meeting gives you access, you’ll join it.
Join a video meeting from Meet
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Go to meet.google.com.
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Click Use a meeting code.
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Enter the code and click Continue.
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Click Ask to join.
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When someone in the meeting gives you access, you’ll join it.
Will our sessions be recorded?
Unless specifically agreed upon, in writing, Joy in Transition does not record video or audio sessions.